ITIL (IT Infrastructure Library®)

ITIL

ITIL (IT Infrastructure Library®) is the best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be planned, organized, delivered and supported to deliver business value; ITIL is owned and maintained by the UK Office of Government Commerce (OGC).
ITIL certification accredited by APMG, mean you have the genuine certificate by the official accreditor. The holder of the Foundation Certificate in IT Service Management should be aware of the techniques, processes and functions in the core ITIL publications of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. He or she should be able to relate this knowledge to wider IT issues and to their own work environment.

ITIL Foundation V3

The key changes, you’ll see in ITIL V3 from V2 is a wholesale shift towards a service-driven lifecycle approach and guidance which aims to be more prescriptive.
The core disciplines of ITIL V2 used to focus on “what” Service Support and Service Delivery should be done. Ten processes tightly defined ITIL V2 around some of the main operational elements of running IT services. If you hold an ITIL foundation certificate from any of the previous versions of ITIL you need to attend a one day course with an examination in order to update it to an ITIL V3 qualification. This will be essential for anyone wishing to go onto the higher levels of ITIL.
To get recognized in ITIL as an individual you need to achieve certification by taking an ITIL examination through a recognized exam center. There are different levels of ITIL certification and which one aim to reach will depend on your current career level and your aspirations for the future.
I have undergone an ITIL foundation V3 classroom training from Simplilearn Solutions, they are APMG approved and their website is http://www.simplilearn.com/simplilearn

Just to share, if you need any clarification on it, you can write to them at support@simplilearn.com or visit http://www.simplilearn.com/simplilearn

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